Holiday Inn San Jose-Aurola - San Jose (San Jose)

ex. Aurola Holiday Inn

5Th Avenue And 5Th Street, San Jose (San Jose), Costa Rica, 1000show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  120 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Costa Rica

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Overview

Holiday Inn San Jose-Aurola is a comfortable 5-star property with 195 rooms to stay in. Since 1986 the hotel has been offering accommodation in a 17-story building with elegant architecture and furnishings.

This hotel is about 9 km away from Multiplaza. The property is located within a 10-minute walk to the center of San Jose.

Occupying an ideal location, the hotel lies close to a valley and parks.

Holiday Inn San Jose-Aurola is about 15 minutes drive away from Tobias Bolanos airport.

Rooms

Non-smoking guestrooms are outfitted in simple décor. The rooms command a beautiful view over the city. For more comfort a shower, a hairdryer and dressing gowns are provided.

Eat & Drink

A breakfast is served in the restaurant. Guests can try delicious meals of international cuisine in the large restaurant onsite. The café bar has billiards, a terrace and Wi-Fi to offer and serves coffee and tea. Padrisimo and La Criollita are situated in a busy area, about 150 meters away of the property.

A full breakfast is served and charges are applicable. 

Services

Business guests will appreciate a video projector, secretarial services and printers available on site.

Relax

Guests can benefit from a casino, an indoor heated pool and a ballroom and relax using a wellness center, a solarium and a hot tub. A gym and a fitness centre are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2011.  Number of floors:   17.  Number of rooms:   195.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Postal service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor heated swimming pool
  • Private swimming pool
  • Casino
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Public Bath

Room view

  • Mountain view

Room features

  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • In-room computer
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Metropolitan CathedralMetropolitan Cathedral1700 ft
San Juan de Dios HospitalSan Juan de Dios Hospital3300 ft
La California HospitalLa California Hospital3300 ft
Pre-Colombian Gold MuseumPre-Colombian Gold Museum1000 ft
Jade MuseumJade Museum1400 ft
Costa Rica National MuseumCosta Rica National Museum1700 ft
National Theatre of Costa RicaNational Theatre of Costa Rica1000 ft
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PadrisimoPadrisimo500 ftCanal 7
La GauchadaLa Gauchada500 ft175m sur del Canal 7
La CriollitaLa Criollita700 ftAvenida 7
Restaurante El Patio del BalmoralRestaurante El Patio del Balmoral900 ftSan Jose, Avenida Central, entre calles 7 y 9
Tico burguesasTico burguesas800 ft1 calle 9, San Jose
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sky walksky walk1.7 mi
Metropolitan Hospital Costa RicaMetropolitan Hospital Costa Rica3700 ft
Hospital Hotel La CatolicaHospital Hotel La Catolica1.4 mi
Costa Rican Art MuseumCosta Rican Art Museum1.6 mi
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Getting around
Airports
Tobias Bolanos (SYQ)4.6 mi
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Reviews
8.0
FabulousBased on  120  reviews
  • 5.8
    Guest rating

    I am not sure this is even the same hotel we stayed in... photo is different. We were downtown San Jose Costa Rica on 5th St., right? Different Bldg

    Rooms are small

  • 8.8
    Superb

    Comfortable reasonable food nice pool.

    A few slight problems with communication as we had no Spanish.

  • 7.8
    Fabulous

    Staff were nice.

    Breakfast buffet not good.

  • 7.8
    Fabulous

    We stayed only 1 night but found the cleaness of the hotel perfect and the room really comfortable. Location is just perfect, directly into one of the main roads in the city, with quite some restaurants and bars along the way. If we would have stayed longer I would have tried the gym and swimming pool for sure ..but we had to go.. next time then ;-)

    Nothing

  • 6.2
    Good

    Big rooms

    Location and the staff on the front desk are not so good

  • 10.0
    Exclusive

    Excellent service, friendly helpful staff, great lovation for museums and shopping. Loved the beautiful Plaza and park outside our door. Great views of city

  • 5.0
    Guest rating

    Not clean So old Not good service Noisy fan in the room and bathroom was not clean

  • 8.8
    Superb

    Close to shops and galleries, Vegan friedly food,

  • 5.8
    Guest rating

    Location good. Food good. Room clean and tidy.

    Staff didn't speak English that much. It was difficult to pay for room service. Visitors are only allowed for a 70 dollar surcharge / night which is a bit embarrassing for all the three parties. VAT was a hidden cost. Internet was unusable on wireless, a bit better on the lead.

  • 4.6
    Guest rating

    Very, Very disappointed in the hotel and the front desk staff!!! I had a friend who was coming to stay with me. I had to give her name at the front desk as I checked in. I gave the name I know her as, but Costa Ricans have a habit of using nicknames. That's what I used, not thinking it made any difference at all. WRONG! The front desk person insisted that I pay $70 extra as I hadn't gotten her name correct! Meanwhile we road up the elevator with a couple who had checked in just before my friend arrived. No judgements, but the woman was an obvious paid companion shall we say, but since they had checked in together the guy paid the regular room price, while my friend and I paid $70 extra! I was too tired and too outraged to argue, but I will never stay at that Holiday Inn again. What they did was wrong, unfair, judgmental and a slight on my friend. I was very disappointed. Also, the air conditioner did not work when I arrived. They fixed it after 45 minutes, which was OK. But then the shower was luke warm at best. Never got hot. It was too late to complain, but after paying $170 for a room it was outrageous that they had no hot water! Very poor customer service, seedy neighborhood at night, you would not want to be outside the hotel at night. I picked it as I got a deal on Booked.net. Never again Holiday Inn!

  • 8.8
    Superb

    Location location

    Parking situation is not acceptable for my needs I do not like valet parking it is an inconvenience

  • 9.2
    Superb

    Staff

    Exchange rate

  • 8.8
    Superb

    Good location and view from higher floors

  • 8.8
    Superb

    Bed was nice. Hotel was clean, especially for Coata Rica. Location is nice if you want to see downtown San Jose

    There is no breakfast included and if you want to buy it it is $15 a person

  • 9.6
    Exclusive

    I was two times at the hotel on the same week. We left to Arenal for two nights. The second one completely perfect. A nice front desk reception gave me all Information that I needed. (Special attention of Tatiana) The room on 12th floor had an amazing view, breakfast was nice, and the neighbourhood safe. Gerardo, the bellboy is extremely gentle.

    The first impression was not as good on first contact. A little misunterstood related to my reservation. Quickly solved. Thanks to the profissional front desk manager. The breakfast was great but the waiters keep forgetting to serve coffee. And seem to be not interested on serving. The girls from the buffet were always smiling and giving a nice impression of the service.

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Highlights
8
FabulousBased on  120 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Costa Rica

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Tobias Bolanos (SYQ)4.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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